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April 14, 2009

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The Feeling of Jiggy

Wednesday
April 22, 2009
8:00 AM to 12:00 PM
Overcoming Call Reluctance Sales
Training Workshop
$129 per Person
$99 if Two or More from
same Company
Click here or call us
at 845-0041 to reserve
your seat today.

Tim Roberts

Winning a big sale is one of the most exciting things that can happen for real salespeople. They like the money that comes with a win but the best of the best will always tell you there is nothing better than the high that comes with knowing you beat the competition in the boardroom battlefield.

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Strong salespeople like the feeling so much they work harder than others to have the sales buzz as often as possible. The better they get, the more they expect to win. They become wired for the win. Contrast that to a mediocre salesperson who doesn’t know how to celebrate the big win – or worse, has a boss who responds to the win with, “You just got lucky, anybody could have bagged that.” They learn to discredit feelings associated with a win and over time fewer victories become the standard.

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I love the feeling associated with a win – big or small. I get jiggy. Jiggy is a feeling that brings my whole body to life.

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You Must Learn to Fail in Sales

Gary Gibboney

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Several years ago I met a gentleman who had been in banking his entire career. Unfortunately, he became a casualty when his bank was purchased by a larger bank and his position was eliminated. While he received a handsome retirement package he was in no position to retire. Having a strong financial background he decided to become a financial advisor for one of the major brokerage firms. What he did not realize was that he had just accepted a 100% commissioned based sales position with no customers.

It did not take long for the euphoria of a new career, new office, and new business card to wear off and the reality of the situation to set in. The phone was not ringing and he was not making any money. To make it worse he was on his own and there was no help in sight. As the desperation set in so did the pressure to make a sale.

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Trust Talk
 

How Can Good Workers Be Bad?

Markku Kauppinen

A recent Wall Street Journal article titled “Firing Good Workers Who Are A Bad Fit” focused on how to deal in situations where an employee “is doing their work passably or even better but are not suited for the job for reasons ranging from personal chemistry to mismatched skills”. The article cited a few examples of situations where an employee was a good person but simply was not the right fit for the job.

The article also provided several suggestions regarding how to fire an employee in a way that was fair to him/her and would avoid legal repercussions. My favorite one: Tell the employee in person. I guess this must be mentioned now as so many employees around the world have been fired with a text message. What happened to common sense?

But is the main issue really how to gently fire an employee? Could these types of problems be avoided in the first place?

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Tim Roberts Gary Gibboney Amy Woodall
Tim Roberts Gary Gibboney Amy Woodall

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